Frequently Asked Questions

 

How are the dogs transported?

 

The dogs from the US are transported via ground transport rescue groups.

The dogs from overseas fly right into the Toronto Pearson Airport.

What do I have to do in order to bring the dog over the border into Canada? /Do I have to pay taxes?


They do NOT require that the dog be quarantined. If the dog is 3 months or

older, they want to see proof of a rabies vaccination, which all of my dogs

have (and more). Your dog will come with their vet records and the is the

only paperwork you need to present. They may ask to see receipts in order to

charge taxes, in which case you would show the invoice. It may sound like a lot but it’s really not!

Crossing back with your dog will usually take 15 minutes or less.

What is the adoption fee?

 

The adoption fee is $550. Many people do not realize that rescue is extremely costly. Some of the time, you are paying much less than what is actually being spent on the dog. Different dogs have different needs and therefore we have several expenses. Some of  (and not limited to) these expenses include:

-transport to Buffalo

-regular vetting 

-boarding if we don't have any available fosters. This can cost hundreds of dollars for just one dog if it's needed for a few weeks.

-extensive testing and medicine if needed, which can cost hundreds of dollars

-private transport which is sometimes needed if our regular transporters can't accommodate us. This can sometimes cost upwards close to $700 if they are coming from Texas.

-food 

-drivers to take the dogs to and from the vet if the fosters can't drive them.


The list goes on. Rescuing is not cheap.


Please respect that we charge a flat rate to help recoup some of this money as it tends to come

out of our pockets. The flat rate may be a little more than what was spent on your dog, or it may be way less than what was spent. In the grand scheme of things it helps us balance everything out and make sure that we don’t make ourselves broke!

How and when do I make the payment for adoption? Can I pay after I get my dog?

 

After the contract is signed, you will be sent the invoice via email. You can pay via paypal or e-transfer to edogrescue@gmail.com.


In the past , we sometimes allowed people to pay upon pickup. More than once, we encountered unfortunate situations where  one of the two following situations would arise:

1) adopters would back out of the adoption after the dog was already booked on transport (we don't get reimbursed)  or WHILE the dog was on transport, meaning they'd then have to go to boarding in Buffalo.

2) Adopters would take their dogs home and not pay the fee/stop answering emails.


When adopters pay in advance, they then have an incentive to be committed and not cancel the adoption last minute.


How do you know you will get your dog? Well..


If we had scammed anyone, we would have been kicked off of petfinder.com long ago.

Petfinder has certain requirements to prove your legitimacy in order to get on the site as a partner and remain on the site.


You can see plenty of reviews from our adopters here:


https://www.facebook.com/emmasdogrescue/reviews



Lastly, if you wish, you can pay the adoption fee via paypal and use buyer's protection. This means if you do not receive your 'product,' paypal will reimburse you in full. However, paypal takes $15 from us when we receive the payment, so if you want to use the buyer's protection, you have to add $15 to the adoption fee. 

Are the dogs in foster homes?

 

The dogs in Texas are in foster homes. The dogs in Kentucky are at a sanctuary where they have insulated enclosures and are let out to play in the fenced-in play areas during the day. The dogs in Turkey are mostly at the shelter.

Can the transporters come to Toronto instead?

 

The transporters would need to pay for a special permit to come into Canada,

and it would make them an international transportation company. They are

only domestic, so the closest they can get is close to the border.


When will my dog be transported to Buffalo?

Once an adoption is finalized, we will aim to get the dog on the next available

transport. Between all transport groups, there is a transporter heading

northeast every other week, sometimes every week. From when the contract

is signed, you should have your dog within 1-3 weeks. If an adoption is

finalized, we will discuss with you which dates are available.

Fosters in Texas and Kentucky are few and far between, and most are short-

term, so we do try to get them on the soonest transport if possible.

Can I choose the date for the drop-off in Buffalo?

 

The transporters have scheduled trips and they stop in many states along the

way. We can not ask them for a specific drop-off day or time.

If you can’t get there for drop-off, there is the option to have a trusted sitter

(that we have used before) to pick up your dog from transport and keep them

until you can get to their house. You would cover the costs. It is usually about $20-$30 per day and $30-$40 for overnight.

Will my dog come to me perfectly healthy?

 

We will never send a dog that has not been seen by a vet and deemed healthy.

If the dog is over 6 months old, we do a heart worm test to make sure they are

heart worm negative. They are given all age-appropriate shots, including bordatella (which is unfortunately not always effective). Vets do not test dogs younger than 6 months for heart

worm because it takes at least 6 months for heart worm to develop enough to

show up in test results. We make sure to deworm each dog and give them a

dose of flea/tick prevention. With that said, it is ALWAYS possible for your dog to show up with kennel cough, fleas, worms, or something else equally treatable. They go on transport with dozens of dogs and therefore it’s always a risk for each dog to contract something from another dog. The

transporters only take dogs who’ve been seen by a vet and given a health certificate, but sometimes a vet may miss something or a dog can get sick in between seeing the vet and transport. For this reason, I always advise that adopters set up an appointment with their own vet once they’ve taken their new dog home. This is not just a risk with my rescue dogs. It is a rescue with absolutely any dog. I am just very honest. Keep in mind that the conditions I mentioned are

extremely common and treatable. Please know that if a dog had a serious condition or illness, the vet would be able to recognize it, and we would not send the dog without disclosing information to the adopters and making sure the dogs are fit for transport. 

Can I speak with the foster parent?

 

It totally depends on whether the foster is willing. MOST are, but some have

had experiences where the dogs have gone to their new homes, and the

adopters continued to reach out to them by calling them and asking questions,

or sending multiple texts or emails asking for advice or making complaints. It

has NOT happened with my adopters but some fosters have experienced this

in the past. Most fosters are very attached to the dogs and therefore love to

stay updated, so I am always hopeful that they’re willing to connect with

adopters, but if they are not, I have to respect that. They do not work for my

organization, they are only volunteering out of the kindness of their hearts

and I cannot make them give out their information if they do not want to. In

the rare case that an adopter chooses to speak with the rescuer only, I am

happy to answer any and all questions for you by chatting with the foster.

Can I Skype with the foster to see the dog?

 

Please read the answer above. Some fosters live on farms or simply do not

have iPhones or mac computers. Some are elderly and don’t know how to

navigate technology very well. If an adopter is capable and willing, then of course.

What happens if there is a problem with my dog and I cannot keep

them? Myself and the rescuers and fosters in TX and KY are always as transparent

as possible regarding the dogs’ health and behaviour. It is very, very rare that

an adopter has a legitimate unforeseen problem with a dog. If an adopter

needs to re-home their dog; as per the contact, we are to be notified and we will then screen potential adopters to find the dog a new home. It is important that adopters ask any and all questions they have to properly gauge whether the dog is a good fit for their lifestyle.

Dogs from Turkey and China:

 

The process for adopting one of the Turkey/China dogs is a little bit different. For

one, they of course have to fly. For this reason, we need to wait until we can

find a flight volunteer (to accompany them on the plane) in order to book the

dog’s flight. Once an adoption is finalized, we then may have to wait a couple

of weeks to find a volunteer. Rest assured, it will happen, and you will get

your dog, it will just take a bit longer.